Questions & Answers

Everything you need to know — about Bitcoin, your order, and the HodlNest experience.


We created this FAQ to help families learn about Bitcoin with confidence — and to make sure your HodlNest orders arrive perfectly.


Bitcoin FAQ

Bitcoin is digital money that belongs to everyone.
Imagine a shared notebook where everyone writes, and no one can erase anything.
No boss, no bank — just math and honesty.

Not at all!
You can start with satoshis (sats), tiny pieces of Bitcoin.
1 BTC = 100,000,000 sats
You can buy even 1 euro worth of sats to begin learning.
Perfect for teaching kids financial habits.

What are sats?
Sats (satoshis) are tiny pieces of Bitcoin — like cents for euros, but much smaller.
1 BTC = 100,000,000 sats
You don’t need to buy a whole Bitcoin
Even 100 sats is enough to learn
Perfect for kids discovering digital money
Think of it like:
➡️ If Bitcoin was a big chocolate bar, sats would be the tiny crumbs you can share easily with everyone.
Sats make Bitcoin simple, accessible & family‑friendly.

A wallet is an app that lets you:
📥 receive Bitcoin
📤 send Bitcoin
💰 see your balance in sats
🔑 take control of your money without permission
Think of it as your digital piggy bank — but smarter.

Lightning is like a fast lane for Bitcoin:
⚡ instant payments
💧 tiny amounts (even fractions of a sat)
✅ almost zero fees
Perfect for kids learning or for daily micro‑payments.

Yes — as long as you follow simple rules:
🔐 Keep your recovery phrase private
📱 Use well‑known wallets
👨‍👩‍👧‍👦 Teach kids the basics of digital safety
💡 Start with tiny amounts for learning
HodlNest is about education + long‑term thinking, not speculation.

Because Bitcoin encourages:
✅ long‑term thinking
✅ independence
✅ financial education
✅ responsibility
✅ building for the next generation
It fits perfectly with our mission:
“Wear the Future. Teach the Future.”

Because scarcity protects value.
It’s like a digital version of gold — but easier to use and send.

We proudly accept Bitcoin — both Lightning ⚡ and on‑chain BTC.
You’ll see Bitcoin as a payment option directly at checkout.

Paying with Lightning (recommended)
Lightning is:
⚡ instant
✅ low‑fee
💧 perfect for small or medium orders
Steps:
🟧⚡Choose Bitcoin (Lightning) at checkout
📷📲Scan the QR code with your wallet
⚡✅Payment confirms instantly
🎽🚀Your order goes directly to production

Lightning wallets you can use: Phoenix, Wallet of Satoshi, Muun, Breez, BlueWallet…

Paying with Bitcoin on‑chain (BTC)
If you prefer the traditional Bitcoin network:
🟧💳Choose Bitcoin (BTC) at checkout
🏦➡️🟧Send the exact amount to the BTC address
⏱️✅Confirmation usually takes 5–20 minutes
🧵🎽We start production after the payment is confirmed on the blockchain

✅ Is paying with Bitcoin safe?
Yes — Bitcoin is secure by design, and payments are processed through trusted Bitcoin payment providers.
You don’t share your banking details.
You simply pay with your Bitcoin wallet, in full control.


Orders & Shipping FAQ

We use on‑demand production (no stock, no waste).
Typical timing:
🧵 Production: 2–5 business days
🇪🇺 Shipping (EU): 3–7 business days
🇺🇸🇨🇦 Shipping (US/Canada): 5–10 business days
🌍Shipping worldwide: varies per region
You’ll receive tracking as soon as the order ships.

Don’t worry — slight delays can happen due to:
📈 high seasonal demand
🚚 carrier delays
🛃 customs processing
🏭 warehouse congestion
👉 If your order hasn’t arrived 7 days after the max estimate, contact us and we’ll check with Printful support.

Please check:
📬 your mailbox
👋 your neighbors
🏢 your building reception
📮 any pickup point notifications
If still missing:
👉 Contact us and we’ll open a tracking investigation.

If the order is still in production, we can usually update the address.
If the package is already shipped:
Printful will return it to sender
We can reship to the correct address, but reshipping fees may apply

Because everything is made on demand, Printful does not allow:
🚫📏 returns for size errors
🚫🔄 exchanges for “change of mind”
BUT:
If there is a printing issue or damaged item, we will replace it free of charge.
Just send:
📸 a photo of the defect
#️⃣ the order number
We’ll take care of the rest ❤️

So sorry!
Send us:
📸 a clear photo of the issue
#️⃣ your order number
Printful will replace it 100% free.

Almost worldwide.
Printful has fulfillment centers in:
🇪🇺 EU
🇺🇸 USA
🇬🇧 UK
🇨🇦 Canada
🇦🇺 Australia
This reduces shipping time and customs problems.

Orders are usually fulfilled from the closest regional center.
But if your region has strict import rules, small customs fees may apply.

You can cancel only before production starts (usually within 1 hour).
After that, the product is already being printed.

Our collections include:
🍼 Baby (3–24 months)
🌱 Kids (2–12 years)
🛡️Adults (XS to 3XL depending on model)
Size charts are included on each product page.


HodlNest — Wear the Future.